LNG11120 Developing Intercultural Competence in the Workplace

Assessment Details

In this essay, you will develop a theory-informed and reflective analysis of an ‘intercultural experience’ in the workplace form multiple perspectives and, based on this, make recommendations for developing one’s intercultural competence.

The essay should be broadly structured as follows (the suggested word count for each section is illustrative rather than prescriptive):

First, describe (in approx. 500 words) the ‘intercultural experience’ you select for analysis. If you need more words, provide a 500-word outline of this experience here and present it (again) in fuller detail in the appendix. The ‘intercultural experience’ should be one of the following:

  • Film: American Factory
  • Film: Outsourced
  • Film: Fear and trembling
  • Your own experiences in the workplace (student group work can be included)

Then, analyse this ‘experience’ (in approx. 1250 words) using a cultural dimensions approach.

Next, analyse this scenario (in approx. 1250 words) from an anti-essentialist perspective.

Finally, (in approx. 500 words) synthesise your overall understanding of this ‘experience’ in the light of these two conceptual approaches, and make recommendations for the characters in question (e.g. yourself) regarding how they can develop their intercultural competence.

Length of assessment: 3500 (+/- 10%) words, excluding tables, figures and the reference list at the end (however, in-text citations are included).

Appendix: Assessment criteria

Your presentation will be marked against the following criteria.

Clarity of argument (20%)
  Present your argument clearly and with adequate details.   Demonstrate a good command of the theoretical concepts and frameworks that you use.   Integrate the chosen sources convincingly into your argument.  
Criticality (20%)
Demonstrate criticality in a constructive way.
Presentation (20%)
  Organise and present your argument in a reader-friendly way.   Reference all information that is not originally yours in an appropriate and consistent format, including both in-text citations and the reference list in the end.   If you choose to analyse your own experience, you must anonymise the names of individuals you refer to in the essay.  
Research (20%)
  Demonstrate sophisticated understanding in relation to reliable academic sources.  
Synthesis (20%)
Demonstrate that your arguments in different parts of the presentation are coherently linked with each other and collectively contribute to a sensible, overall argument.
                                                                                                           Total: 100%

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